Dr Puja Dua

• Ph.D (management) from AIBS, Amity University, Noida, UP, India • M.Sc. Banking and Finance from Brunel University, London, UK • MBA (Insurance) from Amity University, Noida, UP, India • Graduation in Mathematics (Hon’s) from, Delhi University, Delhi, India • Senior Secondary from Army Public School, Noida, UP, India Certifications • Certificate – Foreign Exchange facilities for individuals from IIBF (Indian Institute of Banking and Finance) Delhi, India • Certificate of Competence by attending Train the Trainer workshop from Bodhi Training Solutions Pvt. Ltd • Fellowship of Insurance Institute of India (FIII), Delhi, India. • CAIIB(Certified Associate of Indian Institute of Bankers) Retail Banking from IIBF • Finacle Advanced Core Functional (ver 10.2) Certification from Infosys –Bangalore, India • JAIIB (Junior Associate of the Indian Institute of Bankers) from • NCFM Certification-‘Depository Operations Certification Examination’ from Delhi, India. • Associateship from Insurance Institute of India, Delhi, India. • Certification by A.M.F.I, Delhi, India – ‘Mutual Fund Distributors Certification Examination. • IRDA certification- Licensing of Insurance Agents in Delhi, India Publications • Impact of Service Quality Dimensions on Customer Satisfaction in Bancassurance in International Journal of Economic Research (IJER) in December’2017. • An overview and significance of different bancassurance schemes launched for financial inclusion in India in International Journal of Management (IJM) in December’2019. • Role of Fintech in Financial Inclusion and Financial Integration in research review International Multidisciplinary Research Journal(RRIJR) in May’2019. • Bancassurance model and its impact on Financial Inclusion: Review and Analysis in International journal of research and analytical reviews (IJRAR) in June’2019. • A Study of factors augmenting alliance of banks and insurance companies in International Journal of All Research Education and Scientific Methods (IJAR-ESM) in June’2021. • Financial Institution in crisis situation: Case for ICICI Bank in India in Indian Journal of Economics and Business (IJEB) in July’2022 Certificate of appreciation • Awarded a certification of appreciation for contribution as a Jury member in Renvoi’22 (17-18 Nov’22) by Amity business school, AUUP. Blogs wordpress.com (http://drpujadua.wordpress.com) • Cognitive biases in Crypto currency investments • Indian Banks: True CSR or window dressing? medium.com (https://medium.com/@duapuja) • New approaches to understanding sustainable financial inclusion in platform economics • Neobanks and Fintechs: Which way to go?